Account Director

(Remote) Medical communications company seeking an Account Director. This position has primary responsibility for Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives, including client identification, development, and retention. Will also lead internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative multichannel pharmaceutical marketing communications initiatives, with heavy leaning toward digital initiatives. Additional accountabilities include assigned client relationship development and satisfaction, core team leadership, new business development, and overall strategy, development, and execution of assigned business.

Main Responsibilities Include:

  • Establish and lead cross-functional teams in concept and execution of all marketing activities, including a focus on digital and social media channels, for assigned client accounts

  • Monitor and manage assigned activities to ensure timely delivery of the highest-quality products and services within budget

  • Serve as primary client contact for assigned accounts, including day-to-day account management and issues resolution, providing exemplary customer service that represents corporate values

  • Oversee financial aspects of client relationship, including compliance to contract/agreements, statements of work, purchase orders, invoices, and receivables

  • Oversee forecasting and reporting for all assigned client accounts

  • Lead strategic and tactical planning initiatives for assigned accounts according to client-defined financial calendars to secure ongoing business

  • Actively seek new business opportunities within current clients according to strategic goals and objectives

  • Lead teams and resources to create and submit RFPs and proposals for prospective/new clients

Qualifications/Experience/Skills Include:

  • Bachelor's degree required; MBA or advanced degree preferred.

  • Minimum 5 years’ agency experience in pharmaceutical marketing and account services

  • Substantial experience leading promotional medical marketing initiatives, including print, video, digital, and social media campaigns

Salary: 100K-120K

Job#: JR-4727

 

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Senior Director, Account Services